Privacy Policy

Effective Date: July 10, 2026

Truvol Pro is committed to protecting the privacy and security of our Canadian visitors' personal information. This Privacy Policy outlines how we collect, use, and safe-keep information according to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, including Quebec's Law 25.

1. Administration and Accountability

Truvol Pro is an active digital brand owned and managed by our parent corporate entity, MANSHA GHARANA PRIVATE LIMITED, registered under registration number U74900BR2013PTC020282 in Bihar, India. Our global headquarters is located at Patna, Bihar, India - 800002. Under PIPEDA and Law 25, our designated Privacy Officer is D. Margaret Wonta, reachable directly at [email protected].

2. Personal Information We Collect

We collect personal data only when you actively fill out our secure project form or send us an email. This includes:

• First Name and Last Name
• E-Mail Address
• Phone Number (if provided)
• Any descriptive details you share regarding your video project

3. Purpose of Processing

We process your personal information strictly to reply to your inquiry, map out custom video production options, and deliver requested services. We never sell, trade, or share your contact data with third-party advertisers.

4. Form Processing Services

Our secure on-page contact forms are processed by Formspree, Inc., based in the United States. When you submit a message, your details are securely transferred to Formspree's data servers. Formspree strictly protects and handles this data in compliance with international standard contractual clauses ensuring comparable levels of protection.

5. Cookies and Google Analytics

We utilize standard, non-essential tracking cookies only with your active consent. If you accept cookies via our on-screen banner, we process anonymous analytical data through Google Analytics (including Google Tag conversions) to monitor site traffic. You can withdraw your consent at any time by declining or clearing your browser cookies.

6. Retaining Your Information

We retain your contact details only as long as necessary to complete your project or maintain business correspondence, after which the information is securely deleted.

7. Data Storage and International Transfer

Because Truvol Pro operates globally with its parent company Mansha Gharana Private Limited, some web, admin, and email records may be securely stored or transferred internationally through secured parent networks in Patna, India. We maintain rigid technical security practices to guarantee comparable safe handling under PIPEDA guidelines.

8. Your Access Rights

You have the absolute right to request a full copy of the personal details we hold about you, or to request complete correction or prompt deletion of your records. Please direct any such requests to Margaret at our contact email.

9. Legal Governing Jurisdiction

The global administrative and corporate processing operations of this brand are governed by the laws of Patna, Bihar, India, with localized Canadian operations fully conforming to Canadian federal PIPEDA standards.